1. Acceptance
These Terms of Use apply to the Tiebry app, website and related services. By creating an account or using Tiebry, you agree to these terms and our Privacy Policy. If you do not agree, do not use the service.
2. Eligibility and accounts
You must be legally able to agree to these terms. If local law requires permission from a parent or guardian, you may only use Tiebry with that permission and involvement.
Provide accurate information, maintain only accounts you are authorised to use and keep access to your email and device secure. You are responsible for activity performed through your account.
3. What Tiebry provides
Tiebry helps tennis players discover compatible opponents, send challenges, communicate, arrange matches and record results. Unless expressly stated otherwise, Tiebry does not operate tennis venues, reserve courts, supervise matches, verify every user or guarantee that another player will attend or behave as expected.
4. Matches, results and categories
You are responsible for confirming match details, venue access, court bookings, fees, equipment and personal safety. Submit only genuine results and respond honestly to confirmation requests. Ranked results may affect categories, statistics and player visibility.
We may correct, remove or investigate matches, results, ratings or accounts where there is evidence of error, manipulation, fraud or abuse.
5. Community conduct
Do not use Tiebry to harass, threaten, discriminate against, impersonate or deceive another person; send spam; manipulate rankings; submit false results; scrape data; interfere with the service; or engage in illegal, unsafe or abusive activity.
Use sensible precautions when meeting another person. Choose appropriate public venues, tell someone your plans where suitable and contact emergency services when immediate help is required. Tiebry support is not an emergency service.
6. Your content
You retain ownership of content you submit. You give Tiebry a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display and process that content only as needed to operate, improve and promote the service, subject to your privacy settings and our Privacy Policy.
You must have the right to upload your content and must not infringe another person’s privacy, intellectual property or other rights.
7. Tiebry property
The Tiebry name, logo, software, design and original content are owned by or licensed to Tiebry. These terms do not transfer ownership to you. You may not copy, reverse engineer, resell or commercially exploit the service except where the law permits it.
8. Paid features
If paid features are introduced, the price, billing period, renewal terms and cancellation options will be shown before purchase. Purchases made through Apple or Google are also subject to the relevant store’s billing and refund rules.
9. Suspension and termination
You may stop using Tiebry or request account deletion at any time. We may restrict, suspend or terminate access when reasonably necessary to protect users, investigate misuse, comply with law or enforce these terms.
10. Disclaimers and liability
Tiebry is provided on an “as available” basis. To the extent permitted by law, we do not guarantee uninterrupted availability, successful matches, user identity, player conduct, venue conditions or fitness outcomes.
Nothing in these terms excludes rights or remedies that cannot lawfully be excluded, including applicable rights under the Australian Consumer Law. To the extent permitted by law, Tiebry is not liable for indirect or consequential loss arising from use of the service or interactions between users.
11. Changes
We may update the service or these terms. If a change is material, we will take reasonable steps to notify users. Continued use after the effective date means the updated terms apply.
12. Governing law and contact
These terms are governed by the laws of Queensland, Australia, subject to any mandatory laws that apply where you live.
Questions about these terms can be sent to support@tiebry.com.